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How Do I Start?
- Carefully punch out the cell phone SIM card from its plastic holder and insert the card into your unlocked GSM mobile phone* as instructed in the phone’s user manual.
- Turn on your phone.
- If your phone prompts you to enter a PIN, enter the four-number PIN-code (the PIN-code is provided on the back of the TravelSIM cardholder).
- Your phone will now have a new number that works in 170 countries!
- Let your friends, family and business colleagues know your new international travel number.
- You are now ready to start making and receiving calls at a fraction of your accustomed cost, all over the world!
How Do I Make a Call?
- Dial '+' or 00 first, followed by the country code and regional number, then your destination number.
- Press the 'Call' button on your phone and you will see the message "Wait for call" displayed on your screen.
- In a few seconds you will receive a call. Just answer the phone as you normally would.
- You will hear the balance of your account and then your conversation will start!
How Do I Make a Call, if my cell phone does not support USSD?
If Your cell phone does not support USSD messages, calls and SMS You will receive as usually. But to make a call You need to dial the special prefix:
1) *146* 00 (country code)(city code)(phone number) # and press „Call“, for example, *146*0037060000000#. You can store the numbers using such format in Your phonebook.
2) You can copy all Your contacts from phone memory to SIM (Address book). To make call to stored numbers, You can use submenu „Address Book“ of menu "TravelSIM".
3) You can use submenu „Call“ of menu "TravelSIM". Dial number using double zeros 00 instead of plus sign, like: 00370 хх хх хх xх.
To check Your balance, dial *146*099# and press „Call“. Also You can use submenu "Check Balance" of "Travelsim" menu.
To add credits to Your balance, dial: *146*098(16-digit PIN code) # and press „Call“.
Also You can use submenu "Add Credit" of "Travelsim" menu.
How Do I Use My Phone's Phonebook?
You can make calls directly from your phone’s internal phonebook. In order to use this feature you must save your contacts in one of the following ways:
00 + country code + city code + phone number
Or
'+' + country code + city code + phone number
How Do I Check My TravelSIM Balance?
- Dial 099.
- Press 'Call' (to make a call).
- Your TravelSIM balance will be displayed on the screen.
How Do I Add Airtime?
How Do I Send and Receive SMS?
Simply send and receive SMS according to your phone's user manual. You don't have to do anything new!
How Do I Configure GPRS/WAP services?
For using GPRS with TravelSim you should make some changes in your phone menu
APN: send.ee
User name: "number of Your TravelSim looks like 3725ххххххх"
Field "Password" leave blank
Voicemail
Voicemail is an answering machine that responds to incoming calls when you are unable or do not wish to answer.
Voicemail features:
record messages;
listen messages;
administer Voicemail (changing user name and greetings).
NB! Before using Voicemail, you may need to setup your mobile phone to the tone dialing mode. Check the manual of
you phone for details.
Before working with your Voicemail:
1. Make sure you have the TravelSIM card inserted in to your mobile phone.
2. Turn on the phone.
3.Make sure the TravelSIM network coverage is available.
How to activate Voicemail
1. For activating Voicemail please dial: 091 (for old handsets please dial: *146*091#)
2. Press «Call» button and you will see “Voicemail activated” displayed on the screen.
How to deactivate Voicemail
1. For deactivating Voicemail please dial: 090 (for old handsets please dial: *146*090#)
2. Press «Call» button and you will see “Voicemail deactivated” displayed on the screen.
How to check how many messages you have
1. To check how many messages you have please dial: 094 (for old handsets please dial:
*146*094#)
2. Press «Call» button and you will see a message such as “You have 2 new messages” displayed on
the screen.
How to listen Voicemail messages
1. For accessing the Voicemail please dial: 095 (for old handsets please dial:*146*095#)
2. Press «Call» button and you will see “Wait for call” displayed on the screen.
3. In a few seconds you will receive a call, just answer the phone regularly.
4. You’ll hear how many messages you have.
5. Now you are in the main menu of your Voicemail.
6. Press 1. All messages will be played.
Voicemail interactive voice menu
Voicemail main menu options
Press * Help
Press 0 Mailbox options
Press 1 Listen messages
Press 2 Change folder
Press 3 Advanced options
Press # Exit
Options while listening to messages
Press 1 when you are in main menu
You might want to hear, save or delete some message again.
Press * Help
Press 1 to listen to the message
Press 2 to change folder
Press 3 to enter advanced options submenu
Press 5 to listen again
Press 6 to listen to next message
Press 7 to delete*/undelete the message
Press 8 to forward the message.
Press 9 to save the message
Press 0 to return to mailbox options
Press # Exit
*Tip. Delete your old messages regularly, so that your voice mail is not overfilled.
Change folder
When saving messages you may choose a folder where it is stored.
Using “change folder” option you have access to messages stored in various folders.
Next options are available:
Press * Help
Press 0 view message
Press 1 Old message
Press 2 Word message
Press 3 Family message
Press 4 Friend message
Press # Exit
Configuring Voicemail
Press 0 when you are in main menu
Now you have accessed “mailbox options” menu and the following options are available:
Press * Help
Press 1 to record unavailable message
Press 2 to record busy message
Press 3 to record your name
Press 4 to record your temporary greeting**
Press 5 to change password.
Press # Exit
** Temporary greeting message will override your unavailable and busy messages.
Delete your temporary greeting message if you would like to switch back to your unavailable and busy messages.
Recording your unavailable or busy messages
When recording your unavailable or busy messages, your name or temporary greeting
messages, the following options are available:
Press 1 to accept recording
Press 2 to listen to the recording
Press 3 to record once more
Changing the password
In case you are using an external number for accessing to your Voicemail, the password prevents
strangers from listening of your Voicemail and changing the settings.
Select a password combination that is easy to remember, but difficult to guess.
Advanced options
Press 3 when you are in the main menu. Now you have accessed “advanced options” menu.
You’ll have the following options available:
Press 5 to leave a message for another user
Press * to return to main menu.
How Do I Access the TravelSIM Menu?
You can call, send SMS, check your balance and add airtime from the "TravelSIM" menu in your mobile phone. Simply select the "TravelSIM" menu from your phone and immediately access the following options:
- Call
- Send SMS
- Check balance
- Add Credit
- Customer care
- Technical terms
The TravelSIM service can be used from any GSM standard mobile phone. Depending on the country, your phone will need to be compatible with GSM 800/900/1800/1900 frequencies. Some very old phone models do not support the TravelSIM service in auto mode. In that case, calls can only be made using the TravelSIM menu.
*Some mobile operators "Lock" their phones.
TravelSIM is a Prepaid or Postpaid SIM cell phone SIM card that offers low and simple International Rates in ROAMING. TravelSIM is marketed via Independent Country DISTRIBUTORS. TravelSIM is a unique offering that can be used by a DISTRIBUTOR as a standalone product or in conjunction with existing Travel or Mobile Phone related products and services. Today, International Roaming is essential for anyone on the move, and TravelSIM is complementary to virtually any travel or mobile related product. To learn more about Distribution of TravelSIM, please contact us at: travelsim@csc.lt or by phone +370 66 00 11 00.
TravelSIM is a product of CSC Telecom. To learn more about CSC Telecom please visit our corporate website www.csc.lt .
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